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What is your shipping policy? All stock orders are shipped within 2 business days of receiving your order. Occasionally, due to high volume orders or out of stock items, we may experience a backorder situation.
When will my order arrive? Because your order will ship from California it may take from 1-7 business days for your order to arrive. Please see "Shipping" for our UPS delivery map.
How do I track my order? Once your order has been shipped you will receive shipping confirmation by email with a link to UPS website to track progress of your order. We will also send you confirmation of your shipment by email for all other carriers.
Why is cost of shipping so high? Shipping will be calculated at checkout based on your ship-to location. Due to weight, size and shipping location some products may cost more for shipping.
- UPS calculates a 23 pound 55 gallon water barrel as 96 lbs due to its size.
- 1 case of 24 bars of 2400 calorie food bars weighs 31 pounds
- 1 Case of 27 Aqua Blox weighs 18 pounds
We will ship heavy or large orders via freight using one of our freight carriers to save in cost.
Questions about your order? Call us Toll Free at 877-244-9329 and we can help you with any questions you may have about your order or shipping.
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